11/21/2023 0 Comments Southwest airlines customer relations![]() It’s pretty binary, you buy or you don’t. I used my mother's credit card to hold a flight, but not be charged until I finalized it and paid with my own card. When you clicked that button you did book and finalize the reservation. How could the website “trick” you? To buy a ticket you have to click on the yellow “purchase “ button. The website tricked me into giving payment information although I was not ready to make final plans or payment I did not book and finalize this reservation. Mr Ramsey was completely unable to help me and would only repeat the same "there's nothing I can do it's outside the 24 hour cancelation been trying to get through on your 1 800 number multiple times since I apparently "made a reservation" in error after being confused by the Southwest website. After MUCH of my time wasted on hold once again I finally spoke with Gary Ramsey. She basically told me there was nothing she could do to help me and that I would have to speak to Customer relations. When I was actually able to get a live person on the line she was very polite, and she explained to me that they were indeed having issues with the lines. I contacted you several times within the 24 cancellation period!!!. ATTACHED to the bottom of this email is my original correspondence with you via email. Please fix this error and refund any and all charges. As a matter of fact, right now, while I am typing this email to you, I have been on hold again with customer relations and listening to the music now for 17 minutes so far. I have waited over an hour each time to get a call back, and then listened to your music while on hold for another 15 minutes. I have tried many times, both email and 1.800.434.9792 several times as well as customer relations at 855.234.4654. The website tricked me into giving payment information although I was not ready to make final plans or payment. Southwest headquarters is not associated with any private brands.I've been trying to get through on your 1 800 number multiple times since I apparently "made a reservation" in error after being confused by the Southwest website. Ron Ricks, Vice Chairman of the Board Southwest Airlines Headquarters Brands Greg Wells – Executive Vice President Daily Operations Shaw – Executive Vice President, Chief Legal and Regulatory OfficerĪndrew Watterson – Executive Vice President & Chief Revenue Officer Tammy Romo – Executive Vice President and Chief Financial Officer Jordan – Executive Vice President of Corporate Services Kelly – Chairman of the Board & Chief Executive Officer There is an executive team and Board of Directors working at Southwest Airlines headquarters. Southwest Airlines Headquarters Executive Team Website: The official website for Southwest Airlines is the investor relations side of the main retail website. ![]() Email: There is no email address listed for Southwest Airlines headquarters.Phone Number: Call 1-21 to reach Southwest Airlines corporate office.Southwest Airlines Headquarters 2702 Love Field Dr. Address: You can choose to write directly to the corporate office or use the customer service mailing address.No email address is listed for the headquarters. We located the corporate address on their Investor Relations website, as well as, a contact phone number. There is a contact address on the official website. The corporate office for Southwest Airlines headquarters is located in Dallas, TX. The airline services customers flying in most major airports in the United States. Southwest Airlines is a commercial airline. Contacting Southwest Airlines Headquarters
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